YOUR IMPACT

We are seeking a seasoned and strategic Director of Professional Services Delivery to lead our global implementation and delivery teams. This role is perfect for a dynamic leader with extensive expertise in Electronic Data Interchange (EDI) and a proven history of delivering complex AI and Machine Learning solutions to enterprise clients.

You will oversee customer onboarding, solution implementation, and long-term value realization. Responsibilities include developing project management best practices, fostering collaboration among teams, and ensuring client needs are met with tailored solutions. Your leadership will drive client satisfaction and contribute to thought leadership in EDI and AI technologies.

WHAT THE ROLE OFFERS

• Lead and expand the Professional Services team to deliver high-impact, enterprise-grade solutions.
• Oversee the end-to-end delivery of EDI and AI/ML impleme...