Job Description: Director, Product - Growth & Presales
The Role
As Director, Product - Growth & Presales, you will own product outcomes across the top of the customer funnel - from organic traffic and digital lead generation through lead qualification, scoring, and visit scheduling. This is a senior, hands-on leadership role in a fast-scaling, multi-channel environment, where product decisions directly affect CAC, lead quality, and the volume and quality of visits that feed the sales engine.
You will lead a pod of PMs across Growth and Presales tracks, working across a complex internal stakeholder map - digital marketing, channel partners, experience centres, franchisees, and lead relationship teams, each of which generates and nurtures leads through different channels with different incentives. The role requires both breadth and depth: setting clear direction across the pod while stepping in to frame problems, pressure-test solutions, and raise the quality of execution when t...