Director, Platform Architects - EMEA UK/Ire

• Full-time
• Employee Type: Regular
• Region: EMEA - Europe, Middle East and Africa
• Work Persona: Flexible or Remote

Reports to: Major Area Lead, Customer Excellence Group (CEG)

Organization: Customer Excellence Group – Customer Success

Location: EMEA UK/Ire (travel as required)

Why this role

The Platform Architect discipline is the technical backbone of our customers’ outcomes—shaping instance strategy, governance, integrations, data/CMDB, AI readiness and adoption, and overall platform health at scale. As Director you run the PA discipline as a business within the business: you set strategy, grow leaders, assure delivery quality, and interlock with Sales, Success and Product to drive adoption, consumption and renewal across your Major Area.

What you’ll do

• Define and execute the Platform Architecture strategy for the Major...