Job Title: Director Operations – US Healthcare Customer Service Operations (Voice)

Reporting To: VP – Operations

Location: Metro Manila, Bridgetown QC

Shift: US Shift (EST/CST/Mountain)

Work Schedule: 5 Days / 9 Hours

Team Management: Large Operations Leadership Role with

Company URL: www.sagilityhealth.com

About Sagility

Sagility is a trusted partner for healthcare operations transformation, helping organizations unlock value across complex healthcare workflows. With more than 25 years of healthcare domain expertise, Sagility combines deep operational knowledge with AI-enabled technology and intelligent automation to improve efficiency, strengthen decision-making, and elevate experiences for members, patients, providers, and stakeholders across the healthcare ecosystem.