Responsibilities

• Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office Housekeeping Spa & Health Club Food & Beverage and Culinary)
• Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
• Provide coaching; leadership development; and goal setting with hotel department heads
• Support the annual budgeting process and financial forecast for the operations departments.
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines.
• Analyze monthly P&A and month-end reports identify deviation from business plan goals.
• Gather and report financial information to the General Manager.
• Develop recommend implement and manage the operational departments annual and long term goals.
• Conduct daily briefing with management on current key a...