We are seeking a **Director of HR Service Delivery** to lead and oversee the service team responsible for delivering high-quality, consistent, and efficient HR transactional services across the organization. The Director, HR Solution Team will be responsible for ensuring alignment with university policies and strategic goals and driving process improvements to enhance the employee experience. This role will provide strategic leadership, foster a culture of service excellence, and ensure that HR transactions and inquiries are handled accurately and efficiently. The ideal candidate will have deep expertise in HR Solution Team models, strong leadership skills, and a proven track record of optimizing HR operations in a complex organization.

_Job Scope/Complexity_

Operates with a high degree of autonomy, providing strategic oversight and both direct and indirect supervision. Work is high volume, deadline sensitive, and measured by service performance metrics, stakeholder...