The Director of Financial Services Delivery is responsible for leading the end-to-end delivery of financial services solutions for clients across asset management, private equity, hedge funds, and other financial institutions. This role oversees operational performance, client satisfaction, and service quality while driving continuous improvement, risk mitigation, and compliance with financial regulations and data security standards.

Specific Duties and Responsibilities

Client Delivery & Performance

• Own end-to-end delivery for financial services clients ensuring SLAs, KPIs, and contractual commitments are consistently achieved
• Drive standardization, process efficiency, and continuous improvement across operational workflows
• Oversee operational risk management, regulatory compliance, and data privacy safeguards in every engagement
• Conduct regular business reviews and performance reporting for executive-level stakehold...