Job Summary

The Director, CSS Coding Implementation will be responsible for successful implementation and adoption of IKS Coding solutions with customers, physicians and clinical staff. He/She will be a key contributor to the detailed implementation plans, progress tracker and technology system/solution for managing the end–to-end implementation. Enable critical change management across clients (standard playbooks, handouts, FAQ’s, others). Through the process he/she will establish successful relationships within each IKS customer assigned which will significantly improve our opportunity for a successful implementation. The Manager/Director of implementation will ensure high levels of customer satisfaction and mutual success of the relationship. During the implementation phase, he/she will serve as the key conduit to resolve any issues.

#Key responsibilities of Implementation Success Leader

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