Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
This role will lead a team of cross-functional & market specialists toand drive digital transformation – in service of BU brands.
How you will contribute
1. Set and drive the CX vision and strategy
Champion the CX purpose and embed “Design intelligent brand experiences that move people” across BU brandsArchitect and implement the annual BU CX roadmap in line with Marketing BU & Global CX prioritiesEnsure all brand experiences are designed holistically across the full POE (Paid, Owned, Earned) ecosystem including d-Commerce.Translate consumer data into actionable experience strategies that deliver measurable brand and business results.Ensure CX Journeys are grounded in culture, integrate latest CX trends and are future-focused (lon...