The Direct Mail & Postal Operations Manager is responsible for managing the entire data-to-mail process , from receiving customer data to final mail delivery.
The role ensures:
- Data accuracy
- USPS compliance
- Cost-effective postage strategies
Key Responsibilities
Data & Workflow Management
- Review and validate customer data files
- Coordinate data processing (formatting, cleansing, deduplication)
- Ensure data is ready for production
USPS Compliance
- Ensure all campaigns meet USPS regulations
- Manage mail classification, presorting, and documentation
- Stay updated on USPS rules and changes
Postage Optimization
- Determine the most cost-effective mailing strategies
- Use methods like presort, comming...