Direct Contract, Recovery Agent, Risk Management Group-(WD82143)Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

Proactively manage and recover overdue accounts by contacting customers and negotiating repayment plans

Analyze customer financial information and credit history to develop effective recovery strategies

Maintain accurate and detailed records of all customer interactions and recovery efforts

Collaborate with cross-functional teams to ensure seamless recovery p...