Join Scotiabank as a Digital Experience Manager, focusing on eCommerce and customer journey improvement. Drive digital initiatives and enhance customer interactions while managing web content effectively.
The role involves leading the Digital Commerce strategy, ensuring seamless customer experiences for both new and existing customers. You will be responsible for analyzing user behavior, optimizing web initiatives, and fostering relationships with stakeholders. Your expertise in digital marketing and project management will play a crucial role in achieving Scotiabank’s objectives.
Key Responsibilities:
• Champion customer-focused culture across digital channels
• Manage web initiative planning and delivery
• Build stakeholder relationships for content optimization
• Lead Digital Commerce channel strategy execution
• Analyze data to improve customer experience
Requirements:
• 4+ years in eCommerce as Digital Experience Manager
• 2+ years with marketing tech...