Promotes a professional practice image by the efficient performance of a variety of business and clerical related tasks designed to facilitate the smooth flow of patients and work throughout the organization.
Duties and responsibilities
- Answers telephones and direct calls to appropriate staff
- Checks phone messages twice daily and return all urgent messages before lunch, midafternoon, and prior to leaving for the day
- Responsible for obtaining and processing referral for all diagnostic scheduling
- Schedule all diagnostics, process referrals; provide patient appointment, and instructions
- Secures authorizations for all managed care cases in a timely manner
- Pre-authorizations for all diagnostic scheduling as applicable
- Maintains an accurate file system for insurance lists and office forms
- Retrieves, routes, and processes information as appropriate from right fax daily
- O...