The Junior IT Desktop Support Technician is a crucial addition to our IT team for ensuring the smooth operation of our IT infrastructure at our Madrid city center office. The ideal candidate is a proactive individual with a foundational understanding of IT desktop support and a strong desire to grow within a global environment.

As the primary IT point of contact in Madrid, you will manage local hardware and user needs while also providing remote support to other EU offices, collaborating closely with our international teams in Europe and the USA.

What You’ll Do

• Desktop & User Support: Provide comprehensive on-site support for the Madrid office and remote assistance to colleagues across the EU.
• Onboarding & Offboarding: Manage the end-to-end process for new hires and departures, including hardware preparation, account setup, and equipment retrieval.
• Inventory & Asset Management: Maintain an organized local inven...