Project Overview

The project consists of being part of the Strategic Work Assignment Taskforce with the objective of assisting multiple teams throughout Client's Deskside Support teams throughout the Denver Metro area. The "SWAT” team assists many of the Client DSS teams with device imaging and deployment, ticket (both Tasks and Incidents) completion, troubleshooting, device life cycle management, and assisting with other team objectives. This position will require being stationed at several different locations throughout the state on a week-to-week basis to assist with specific projects or to provide extra assistance to DSS teams. Work shifts are from 8am to 5pm.



Scope of Work

The Service Provider will provide and maintain the following duties and responsibilities:

Imaging and Deployment of Computers:

Preparing desk-facing devices (including but not limited to laptops, desktops,...