Req ID: 368914 

We are currently seeking a Desktop Support Associate-Field Tech to join our team in Ciudad de México, Colonia Del Valle - Alcaldía Benito Juarez, México (MX-MEX), Mexico (MX).

 Field Tech Associate.

• These individuals have a working knowledge of one technical skill.

• They work on routine and non-route matters.

• They handle routine questions and issues, referring to complex or unexpected matters to higher level employees for assistance.

• They may regularly interact with customers and first-line management.

• Performs basic trouble shooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.

• May respond to calls after normal business hours per leader instructions.

• Typically, it requires 1-2 years relevant experience.

• High School Diploma or equivalent.

• Knowledge of Windows operating system environment.

• Good client servic...