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Desktop Engineer

Company

Fujitsu

Location

montreal (administrative region), Canada

Type

Full-time

Fujitsu is looking for a Desktop Engineer to Join its Team to:

  • Provide professional assistance to external clients experiencing hardware technical problems with supported desktops, laptops, peripherals and more.
  • Assist other support teams with onsite troubleshooting (hands and feet), for example assisting Network Operations troubleshoot connectivity issues.
  • Troubleshoot and replace network gear, switches, routers, and other network hardware replacements.
  • Confirm network connectivity to new deployed devices.
  • Remove hardware as required.
  • Prepare client hardware for surplus processes.
  • Provide onsite support to VIP group, including mobile devices.
  • Assist with remote support when required. Participate in connect/reconnects (move) projects.

POSITION DUTIES AND RESPONSIBILITIES

  • Maintain standard software configurations, including troubleshooting, loading and configuring so...

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