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Deskside Support

Company

Cognizant

Location

Makati, Philippines

Type

Full-time

Key Responsibilities:


Desktop Operation and Support

  • Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines.
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Recommends and / or performs upgrades on systems to ensure longevity.
  • Works with procurement staff to purchase hardware and software; Assesses functional needs to determine specifications for purchases.
  • Orders computer supplies.


Windows Administration

  • Has experience with Terminal Services, Active Directory, Group Policy and tools from 2008, and 2012 server, DFS Service.
  • Knowledgeable with Windows 7 to 8.1 and Windows 10 (preferably) operating systems, windows imaging (SCCM 2012, MDT, WDS and ...

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