Job Description

Cross Border Product & Network Excellence

• Product Development & Enhancement: Lead the development and evolution of the Cross Border product portfolio.
• Network Strategy & Governance: Establish and grow a robust ecosystem of network partners and suppliers to deliver market-competitive speed, cost, and reliability.
• Negotiate and manage Service Level Agreements (SLAs), ensuring disciplined review cycles.
• Implement performance scorecards and accountability frameworks for all suppliers.
• Execute data-driven supplier optimization as required.
• Service Governance & Competitiveness: Define quantifiable service benchmarks for critical trade lanes.
• Continuously drive improvements in cost-to-serve and operational delivery performance.
• Ensure the product offering maintains a competitive edge within key corridors.

Process and Systems Enablement

• Operational...