OverviewThis role is responsible for supporting the PBNA Retail team with all sales support activities, including (but not limited to) pricing updates, small account TPM setup & maintenance, customer masterdata maintenance and customer portal update.
ResponsibilitiesBuilding and maintaining TPM tactics for unplanned portfolio and settlementsProcess Customer Master data and Pricing request, ensuring conformance to established data quality standards and service level agreementsEnsuring that aligned events that require on-ticket pricing changes and/or off-ticket adjustments are entered into all applicable systems in a timely manner (TPM)Maintain customer contracts central repository, ensuring consistency between master documents and Pricing on systemPoint of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolutionManage expectations through verbal a...