DEPUTY HEAD, CREDIT OPERATIONS, STRATEGY AND SUPPORT

Position Title: Deputy Head, Credit Operations and Support

Job Summary:

This role supports the Group's overall performance and operational effectiveness by driving key activities in performance management, workforce planning, compliance oversight, and budget stewardship. It also ensures smooth execution of administrative, reporting, and operations-related functions providing leadership with timely insights and enabling the Group to operate efficiently and strategically.

Key Responsibilities

• Provide strategic leadership and direction to the Credit Policy, Process, and Portfolio Management Team and the Credit Operations and Administration Team, ensuring that all credit policies, systems, and processes are continuously updated, relevant, and aligned with evolving business priorities and regulatory requirements.
• Drive operational excellence by strengthening governance fram...