Strategic Leadership: Develop and implement long-term and short-term business strategies for the spa, aligning with the overall brand vision, to drive revenue growth, profitability, and market positioning as a top-tier luxury spa destination.
Operations Oversight: Oversee all daily spa operations, including treatment delivery, guest services, appointment scheduling, inventory management, facility maintenance, and hygiene standards, ensuring seamless workflow and adherence to the highest luxury service protocols.
Financial Management: Develop and manage annual budgets, revenue targets, and cost control measures; monitor daily sales, expenses, and key performance indicators (KPIs); analyze financial and operational data to identify opportunities for optimization and maximize ROI.
Team Development: Lead, mentor, and motivate a high-performing team of spa therapists, estheticians, receptionists, and support st...
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