With a view to customer and employee satisfaction, they implement the contractual commitments. They are responsible for the profitability of the site and for the quality of the service provided.

Main activities

Activity management
- Manages an action plan within their area of responsibility.
- Analyzes the operating accounts in order to improve the profitability of the sales outlet
- Optimizes vehicle rotation by using management tools and utilisation rates in order to allocate the right vehicle to the correct reservations
- Ensures that the vehicle fleet is maintained in compliance with standards
- Defines the number of teams required for the business and oversees the wage bill

Customer relations and business development
- Implements the contractual promise (life of the contract, satisfaction, after-sales service)
- Develops customer relations with their portfolio to build loyalty, renew contracts and develop th...