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DENZA Norway - Mobile Service Engineer

Company

BYD Europe

Location

oslo, Norway

Type

Full-time

DENZA is expanding its premium aftersales capability across Europe. We are looking for a skilled and customer-focused Mobile Service Engineer to deliver high-quality technical support directly to our end customers in Norway. The office is located in Lysaker but in this role you will be very mobile and travel across the country frequently.

Key Responsibilities

  1. On-site Technical Service: Deliver professional on-site diagnostics, repairs and maintenance for DENZA vehicles, ensuring timely and accurate resolution of technical issues.

  2. Remote Troubleshooting: Provide remote technical support and guidance using OEM diagnostic tools and remote support platforms to resolve customer issues efficiently.

  3. Issue Escalation & Coordination: Escalate complex technical matters to Quality, R&D and Technical teams; coordinate follow-up actions to secure robust solutions.

  4. Advanced Diagnostics &...

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