**Description:**

Customer Service

§ Provides a courteous and professional service at all times.

§ Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

**§** **Maintains positive guest and colleague interactions with good working relationships.**

**Operational**

§ Ensures that all company minimum brand standards have been implemented.

§ Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

§ Washes, peels, cuts, and seeds vegetables and fruits.

§ Cleans, cuts, and grinds meats, poultry, and seafood.

§ Dips food items in crumbs, flour, and batter to bread them.

§ Stirs and strains soups and sauces.

§ Weighs and measures designated ingredients.
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