This position provides the opportunity to become a Dell Certified Technician. These certifications must be completed prior to the technician being assigned work orders. There is no cost to certify, and all training is done online.The OpportunityThe Dell Field Technician will be providing service to multiple customers each day. Our Field Services division provides residential and commercial PC, Laptop and Server warranty repair services on DELL (OEM) products.
Availability and other requirements for the Dell Hardware Field Technician position.
- Depending on the assignment, work orders need to be completed same day (Advanced) or next business day (Basic).
- The typical work availability requirement is 8am-6pm, Monday-Friday.
- There will be "out of hours” work assignments on occasion. On rare occasions, advanced work orders may come in after 6pm ...