What you’ll be doing
as a Delivery Manager
This role will identify, drive and implement strategic business change initiatives that improve our DMEX and customer experience performance. You will be a key custodian of DMEX improvement activity, ensuring we have a clear vision and championing change.
Lead end-to-end delivery of business change initiatives, ensuring successful implementation and measurable outcomes.Identify and prioritise opportunities using data, insight, and impact to focus on the changes that matter most.Build compelling business cases and delivery plans, tracking benefits to demonstrate real value.Drive adoption and sustainability through effective aftercare, embedding change into day-to-day operations.Champion Developer Services in wider programmes, representing needs, challenges, and ensuring seamless implementation of business-wide change.