Responsibilities

• Debrief Local and Cross Border manifests and reconcile budgets
• Strategic Planning: Develop and implement the department's short-term and long-term goals
• Analyze data and create reports to identify areas of business growth
• Operate at a high-performance level and install a high-performance culture in subordinates
• Conduct performance evaluations for staff
• Prepare monthly reports and present to the General Manager
• Determine department goals and KPIs
• Collect Cash Returns and pay in at Cash Office / Control Room
• Assist in driver queries and manifest discrepancies
• Handle filing and general administrative duties
• Extract outstanding Debriefing Reports from the System and liaise with Operations
• Assist with operations admin / refunds & amendments

Qualifications and Skills

• Minimum of a diploma/degree in business management or similar