The Dealer Audit Warranty Manager is responsible for leading and supervising dealer auditors and supporting the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities. Audits are primarily conducted to ensure the consistent application of Stellantis warranty policies and procedures while maintaining accuracy and fairness across the dealer network.

The Manager will be responsible for determining and scheduling dealers to audit, providing coaching and support to auditors, supporting claims validation, reviewing audits performed by staff, identifying root causes and systemic issues, recommending improvement opportunities, supporting Dealer appeals, and maintaining positive and productive relationships with internal stakeholders.

Key Responsibilities