Serve as the Data Steward for Salesforce, owning CRM data accuracy, governance, and system integrity across Accounts, Contacts, Opportunities, and related objects.
Create and continuously maintain structured, accurate documentation that reflects system rules, validation logic, and operational workflows.
Execute complex data operations including account hierarchy management, bulk uploads, lifecycle updates, and deduplication — with strong first-pass accuracy.
Troubleshoot and resolve issues related to contact ownership, account ownership, territory assignments, opportunity assignment, and hierarchy alignment.
Build and maintain Salesforce dashboards and reports to monitor data quality, SLA adherence, and queue performance
Lead proactive data cleansing and automation initiatives to improve efficiency and maintain a clean, scalable Salesforce ins...
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