Overview

The Global Data Operations Specialist is responsible for running the Havas data management platforms. S/He ensures the data operations delivery and excellent customer service. S/He works on the global integration of the team acting as a bridge between different areas located globally, also ensuring the knowledge flow accordingly across all areas. This role reports to the Senior Manager, Data Solutions.

Main Responsibilities

• Data operations management
  • Make sure the data platforms and processes are running well, both in data collection, integration and processing
  • Monitor and manage data quality processes and data integrations
  • Perform corrective and evolutive maintenance of all the data exchange and data solution processes
  • Responsible for the quality and security of data
  • Ensure the quality of service; responsible for user support and help desk
  • Troubleshooting
  • Resolve technical issues ...