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Data Entry Processor (Penang)

Company

OCBC

Location

, penang, malaysia, Malaysia

Type

Full-time

Responsibilities

  • Handle daily processing/data input of customer requests on a timely and accurate basis.
  • Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
  • Process/perform data entry for all verified requests on a timely and accurate basis.
  • Check and ensure all input performed by the Maker are accurate via online system check/online system approval.
  • Attend to enquiries on processing status of customer request or any issues pertaining to request handling.
  • Escalate exception cases to Team Lead/Section Head promptly.
  • Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti‑Money Laundering).
  • Perform ad‑hoc assignments given by Team Lead/Section Head/Head of Department.
  • Contribute and provide feedback to Team Lead or Section Head on process‑related issues and suggestions ...

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