Job Title: Data and Reporting Analyst

We are seeking a highly analytical and detail-oriented Data and Reporting Analyst to transform data into actionable insights. In this role, you will design and automate dashboards and reports, conduct root cause analyses, and support AI-driven initiatives such as data annotation, rater evaluation, and prompt engineering.

You will collaborate with cross-functional teams including Project Management, Business Intelligence, Delivery, and Quality to analyze performance data, identify gaps, and drive data-informed decisions that improve operational outcomes.

Key Responsibilities:

• Develop and automate dashboards and performance reports
• Conduct Root Cause Analysis (RCA) to address performance issues
• Analyze and process data using tools such as Python, SQL, Excel, or R
• Support AI initiatives including data annotation and prompt testing <...