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Data Analyst - Debt Collection Call Centre

Company

Dante Personnel

Location

roodepoort, South-Africa

Type

Full-time


SUMMARY:
Our legal client is seeking a driven and analytical Data Analyst to join their Collections Department. The successful candidate will play a key role in analysing collection data, optimising recovery strategies, improving campaign performance, and providing valuable insights to support operational decision-making
Salary: R15 000 CTC per month POSITION INFO:
Minimum Requirements
  • Matric
  • Degree/Diploma in Data Analytics or related field
  • Knowledge of R Language and Python
  • 2–3 years’ experience in data analytics, coding, and big data
  • Previous debt collection or call centre experience essential
  • Experience on Excalibur System, SAP, Moonsoft, Solar, and Sage advantageous
Key Responsibilities
  • Analyse debtor behaviour, payment trends, and collections performance
  • Monitor collections KPIs including PTP rates, contact rates, and conversions
  • Pr...

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