To provide professional spa treatments and excellent guest service while ensuring guest comfort, hygiene, and relaxation according to hotel and spa standards.

Key Responsibilities

• Welcome guests warmly and professionally
• Conduct consultation before treatment
• Perform spa treatments according to SOP and brand standards, such as: Balinese massage, Aromatherapy massage, Body scrub, Facial treatment, Foot reflexology
• Prepare treatment rooms before and after use
• Ensure cleanliness, hygiene, and sanitation of spa equipment and areas
• Maintain proper handling of oils, products, towels, and linens
• Recommend suitable treatments or spa products to guests
• Handle guest requests and concerns professionally
• Maintain guest privacy and confidentiality
• Ensure guest safety and comfort during treatments
• Support spa operation during busy periods
• Assist in...