As a CRM Lead Functional Consultant (BizApps), you will play a client‑facing, leadership role in the discovery, design, and delivery of Dynamics 365 Customer Engagement (CE) solutions.

What You’ll Do

• Client Advisory & Leadership
  Lead client engagements as a functional CRM/BizApps authority, advising on how Dynamics 365 and Power Platform can solve complex business challenges. Serve as a trusted advisor to senior stakeholders, translating business strategy into CRM and digital transformation roadmaps. Facilitate executive‑level discussions, workshops, and solution design sessions.
• Business Analysis & Solution Design
  Lead and conduct requirements discovery, scoping, and validation workshops across multiple business functions. Translate business needs into functional and non-functional requirements, maintaining a Requirements Traceability Matrix (RTM). Perform fit/gap analysis against Dynamics 365 CE and Power Platform capabilities...