Mercier Consultancy is thrilled to announce a remarkable opportunity for a Czech-Speaking Customer Support Representative in the High-End Brand Retail sector, working remotely from Greece! In this premium role, you will engage with our valued Czech-speaking clients, providing them with expert guidance and support as they explore luxury products. Your dedication to exceptional service will help to elevate our clients' shopping experiences.

This position is a perfect fit for individuals with a passion for the luxury retail market and a commitment to delivering outstanding customer experiences. Join our dynamic team and contribute to the exceptional world of high-end retail!

Responsibilities

• Provide outstanding customer support in Czech via phone, email, and chat
• Assist clients with inquiries about high-end products, orders, and returns
• Document all customer interactions and resolutions in our CRM system
• Collaborate with internal tea...