Mercier Consultancy is thrilled to offer an exciting opportunity for a Czech-Speaking Customer Support Representative in the Food Delivery Service Department, based in Greece! In this dynamic role, you will be the voice of our food delivery service, providing exceptional support to our Czech-speaking customers. Your contributions will help ensure that customers enjoy a seamless experience as they order their favorite meals.

This position is perfect for individuals who are passionate about customer service and the food industry. If you enjoy working in a lively environment and have a knack for problem-solving, we want to hear from you!

Responsibilities

• Provide customer support in Czech via phone, email, and chat
• Assist users with inquiries related to food orders, delivery issues, and app navigation
• Document customer interactions accurately in our support system
• Collaborate with restaurant partners and delivery teams to resolve cust...