Patrique Mercier Recruitment FR is seeking a dedicated Czech Customer Support Consultant to join a dynamic team in Sofia. This opportunity offers fully paid relocation to Sofia, making it an excellent role for professionals looking to advance their career in customer support within an international environment. The role focuses on providing top-quality service to Czech-speaking clients while representing a reputable company.

Responsibilities

• Deliver exceptional customer support to Czech-speaking customers through various communication channels including phone, email, and chat.
• Resolve customer inquiries and issues related to products and services efficiently and accurately.
• Maintain up-to-date knowledge of company offerings to provide accurate information and troubleshooting advice.
• Document customer interactions and solutions in the CRM system.
• Collaborate with cross-functional teams to enhance customer service and satisfa...