About The Company

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app‑based services across markets including Asia‑Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra‑city freight and financial services. DiDi provides car owners, drivers and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and communities to solve the world’s transportation, environmental and employment challenges through AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value by building a safe, inclusive and sustainable transportation ecosystem for cities of the future.

About The Team / Role

Team Overview

In the Customer Exper...