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CX Strategy Lead - Service Excellence

Company

Health Promotion Board

Location

singapore, Singapore

Type

Full-time

Health Promotion Board in Singapore seeks an experienced professional to enhance customer experience across diverse touchpoints. You will be instrumental in implementing CX initiatives and managing stakeholder communications, ensuring impactful improvements in service delivery.

The ideal candidate has 3-5 years of relevant experience, strong analytical skills, and the ability to work independently within a dynamic environment. A strong focus on customer satisfaction and data-driven insights is essential.

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