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Role purpose

Ensure the effective execution of the commercial strategy of the Customers & Core Banking direction across the branch network, by translating and deploying strategic initiatives into clear commercial actions, ensuring understanding, adoption, and consistent execution in the field.

Principal Accountabilities and Responsibilities

• Translate strategic initiatives into clear commercial execution guidelines for the branch network related to HSBC One & Premier customer acquisition and Upgrades, Payroll Switching, Primacy, among others.
• Lea...