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Customer Support Specialist

Company

Legrand

Location

Singapore, Singapore

Type

Full-time

Position Description

At a Glance

Legrand has an exciting opportunity for a Customer Support Specialist (CSS) to join the Starline Team in Tuas, Singapore. The Customer Support Specialist (CSS) responds to a wide variety of customer’s inquiries which may include requests for pricing, preparing quotations, processing orders, providing order status, expediting orders, requests for literature and more.

What Will You Do?

  • Develop good customer relations, as well as providing support to Regional Sales Managers and assigned independent sales representatives.
  • Work with internal departments, in a team-based environment, to ensure the customer’s needs are met.
  • Order Entry – orders received via e-mail. Orders are entered using our ERP (Enterprise Resource Planning) system.
  • Quote Preparation – Quotes are primarily developed by the independent sales representatives, however, there are si...

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