Customer Support Specialist (French-speaking)

Location: Porto (On-site)
Start Date: ASAP
Schedule: Monday to Saturday, 07:00 – 19:00 (rotational shifts)
Contract: Full-time

About the Role

Join an international customer support team in Porto, assisting French-speaking clients in a dynamic and fast-paced environment. This is a great opportunity to build your career in customer experience while working in one of Portugal's most vibrant cities.

What You'll Do

• Provide high-quality support to French-speaking customers
• Handle inquiries via phone, email, or chat
• Resolve issues efficiently while ensuring customer satisfaction
• Maintain accurate records in internal systems
• Work closely with internal teams to improve service quality

What We're Looking For

• Native / C2 French + good English lev...