Customer Support Sales Representative

Objective:

The Customer Sales Support Representative (CSSR) will provide Victorinox premium customer sales support to retail key accounts and premium incentive and promotional products distributors. They will support team sales goals and objectives by effectively closing & increasing sales to drive ongoing and new business development while ensuring sustainable profitability and sell-through culture mindset in each interaction. As a trusted team leader and subject matter expert, the Specialist plays a key role in strengthening service consistency, enhancing team performance, and driving operational excellence across the Customer Support function.

Primary Responsibilities:

• Function as Victorinox brand ambassador as “one point of contact” with the customer; CSSRS will be accountable for each call experience from start to finish ...