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Customer Support Executive

Company

Dubizzle Labs

Location

lahore, Pakistan

Type

Full-time

Zameen.com is looking to hire a ‘Customer Support Executive for its Bayut and Dubizzle Operations.

Job Responsibilities

  • Responsible for provisioning the packages upon receiving invoices for new & existing accounts.
  • Responsible for client account up gradation upon receiving invoices from different channels.
  • Responsible for client account degradation upon expiration of client account.
  • Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
  • Responsible to setup XML feed Integration.
  • Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
  • Live chat support to all related web users.
  • Providing after sales & support to all account managers.

Job Requirements

  • Experience: 06 months - 1 Year (Email/Chat Support)
  • Educat...

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