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Customer Support Executive (Billing and Invoicing)

Company

Konica Minolta Business Solutions (M) Sdn. Bhd.

Location

Petaling Jaya, Malaysia

Type

Full-time

At Konica Minolta, our Mission is to be the
ideal business partner of choice in Office Business and IT Services
solutions. Through collaboration between our colleagues, partners
and customers, we strive to enrich the society through constant
innovation and development of solution driven
tools.


Job
Responsibilities:

  • Manage
    end-to-end invoicing processes,
    including meter readings collection (via calls, email, SMS, etc.),
    data entry, and timely issuance of tax invoices for rental and
    meter click charges.
  • Ensure
    billing accuracy by monitoring,
    validating, and resolving discrepancies in meter
    readings.
  • Generate and analyse
    billing reports to detect usage
    trends, anomalies, and opportunities for
    improvement.
  • Maintain accurate and up-to-date
    customer master data to support
    seamless invoicing operations.
  • Handle

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