Customer Support Advisor – Danish Speaker – Barcelona (Hybrid)

Location: Barcelona, Spain

Work Model: Hybrid

Start Date: ASAP

About The Role

Join an international customer support team and help travellers around the world with their accommodation needs.

You will act as the link between customers and providers, ensuring smooth communication and high-quality service across bookings, payments, and general inquiries.

What You'll Do

• Support customers via email and phone
• Help solve booking, payment, and service-related questions
• Mediate between travellers and accommodation providers
• Ensure a high level of customer satisfaction
• Follow internal processes and guidelines

Requirements

• Danish: C1-C2
• English: B2-C1
• Good communication and listening skills
• Problem-solving mindset
• Comfortable using basic PC ...