Petaling Jaya, Malaysia | Posted on 27/04/2026

The Customer SuccessSpecialist (CSS) will be responding to customer requests, managing concerns,and providing specific information based on the enquiries received via inboundphone call and email channels.

The CSS will be theprimary contact for customers using the client’s website shopping channel.

The CSS lives the valuesof our clients which are:

• 1. Responsibility : The CSS represents the client and is the face ofthe brand to the outside world.
• 2. Quality and a Passion for Excellence : We always want to shootfor the best possible result.

The CSS is expected toproject a professional company image through various communication channels.

Responsibilities

(May perform other duties as requested that may not be specifically addressed in this document)

Overview of CSS Role

• CSS represents thebrand, the culture, and the values of the cli...