Experience

• Proven experience in customer success, sales, or client management.
• Excellent verbal and written communication skills in Urdu and English.
• Proficient in Microsoft Excel and reporting.
• Strong follow-up and organizational skills.
• Ability to handle multiple tasks and maintain attention to detail.
• Customer-oriented mindset with a problem‑solving approach.

Qualification

Minimum Intermediate

Preferred

• Experience in a sales or retail environment.
• Familiarity with CRM systems.

Job Description

Job Summary

We are looking for a proactive and customer‑focused Customer Success Representative to manage our existing client base, drive engagement, and support sales initiatives. The ideal candidate will be fluent in Urdu and English, comfortable with calling and following up with customers, and skilled in reporting and Excel. ...